Privacy Policy (POPIA)

Information We Collect

• Contact details (name, phone number, WhatsApp number).
• Registration details (preferred area, budget, current situation, timeline).
• Landlord details (area, available spaces, ownership status, tenants, rental info).
• Communication records related to your registration or enquiries.

Purpose of Processing

• To process landlord or tenant registrations.
• To contact you about your registration or next steps.
• To improve our services and support.
• To meet legal and regulatory requirements.

Legal Basis

We process personal information with your consent, to perform services you request, and where it is necessary for our legitimate interests, provided your rights are not overridden.

Sharing of Information

We do not sell your personal information. We may share data with service providers who help us operate (for example, hosting and messaging services) under strict confidentiality obligations.

Security Safeguards

We implement reasonable technical and organizational measures to protect your personal information against loss, misuse, unauthorized access, or disclosure.

Retention

We keep your information only as long as necessary for the purposes described above, unless a longer retention period is required or permitted by law.

Your Rights

• Request access to your personal information.
• Request correction or deletion of your information.
• Object to processing in certain circumstances.
• Withdraw consent where processing is based on consent.

You may also lodge a complaint with the Information Regulator in South Africa: https://inforegulator.org.za

Contact Us

Please update these details to your official contact information.